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PRODUCT WARRANTY

 

NICMAXX One-Year Warranty (U.S. Retail and On-line Orders Only)

 

inLife was one of the first U.S. companies to market the E-cig back in 2007. We have maintained a loyal following of customers because of our excellent flavor and nicotine delivery and equally because of our excellent product warranty. Our batteries and USB chargers carry a one year, limited warranty against defective workmanship under normal use and conditions. Our cartridges carry a 45 day limited warranty. If you need to file a warranty claim for any of our products, simply use the Contact Us link and tell us why you need to file the claim. When doing so, please remember to include the following information:

 

A. Your Name, Address, Telephone and Email address

B. The date that you purchased your product

C. What you feel is wrong with your NICMAXX product

D. What items are being reported (battery, USB, Cartridge, Starter Kit, Cartridge Pack)

E. The lot number - if you have it (located on the back of the package)

F. Date your purchased your product

G. Tell us where you purchased the product

 

A , B , C and D are the most important and E, F, & G if you can

 

Our customer service department will contact you with instructions as to how to handle your warranty. In some cases, we may require you to return the product to us. This depends on the nature of your claim. Please allow one to two weeks for processing.

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